The Collection and Use of Information
Edmonton Financial Literacy Society limits the information we collect about our customers to what we need for internal business purposes only.
On request we will provide you with access to the information we retain about you.
We make every reasonable effort to keep your information accurate and up-to-date.
Edmonton Financial Literacy Society does not sell or trade identifiable client information to third parties, but may share anonymous information with other groups to assist in developing more effective means of poverty reduction.
We protect your information with appropriate safeguards and security measures. Only those employees involved in processing data have access to this data. Any employee found in violation of our security or privacy policies is subject to disciplinary action.
Supporting Your Privacy Concerns
We investigate and respond to your concerns about any aspect of our handling of your information.
Email Address and Contact Information
When you send us e-mail or when you ask us to respond to you by email, we learn your exact email address and any information you have included in the email. We use your email address to acknowledge your comments and/or reply to your questions, and we may store your communication and our reply in case we need to correspond further. We may also email you information directly relating to EFLS. If you would rather not receive these emails please inform us via telephone, in writing, or via email.
On certain pages we provide users the option of submitting names, addresses, phone numbers, fax numbers and email addresses for the purpose of contacting you for support follow-up. This data is not shared with anyone outside of our organization.